Politique d'expédition
SHIPPING
- Canada only
Free shipping on all orders for a limited time!
SHIPPING DELAY
- All orders will be shipped with Canada Post. Please note it takes 5 to 10 business days.
RETURN POLICIES
30 days return policy. The return window begins on the day the order is delivered. All returns
must be:
- Unworn
- Have no signs of wear or damage
- In its original condition with tags still attached (if any)
- In all original packaging (box and pouch included)
Please return your order back to us in the original packaging it came in (or smaller), no oversized or large boxes will be accepted as these increases shipping rates. BOA will not be responsible for increased fees due to large packaging and reserves the right to deduct additional shipping fees from the refunded amount when applicable.
Return shipping fees
- You must contact us at order@boabijoux.com to receive a Canada Post label to return your item free of charge.
- You can also return your item directly to our store at 363 DeCastelnau, Montréal, Québec, H2R 1R1 . We are open Tuesday to Sunday, from 11am to 5pm
Refund process:
From the day your return parcel is delivered to our store, it takes up to 5-10 business days for our team to process. Once processed, they will send you a confirmation notice on the return and therefund.